Help Center

Welcome to Mundo Trip Help Center. Are you facing difficulties in flight booking, require any modification in your existing ticket or seeking travel assistance. Select your concern and raise a request. You'll get easy customer support from our travel experts.

Schedule Change

Schedule Change

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Important Information’s:
  • The first thing to remember is airlines do not guarantee their schedules, which means their obligations and liabilities are limited. If you are unhappy with the new itinerary, you can ask the airline to find a better routing, without penalty. If none is available, in most cases your only choices are to accept the change as it stands, cancel your ticket and apply it to another flight within a year of the issue date, or cancel your ticket and request a refund.
  • Industry like air transportation such changes are inevitable and are beyond our control as we act only as the booking agents for the airlines.
  • Mundotrip takes every steps to ensure you are provided with an alternative options in case of Schedule Change.
  • Once the request is submitted, our support team will contact you within 24hrs.

A schedule change occurs when an airline alters the departure or arrival time of a flight after a booking has been made. This can also include changes to the flight number, aircraft, or even the route.

Mundo Trip will notify you of any schedule changes that the airline communicates to us. We will usually contact you via email or phone, using the contact information provided during booking. However, airlines may also contact you directly.

First, review the new flight details carefully. If the changes are acceptable, you may not need to do anything. If the changes are inconvenient, contact our customer service or the airline directly.

According to the U.S. Department of Transportation (DOT), if the airline makes a significant schedule change, and you choose not to accept their alternative, you are entitled to a refund. What is considered a significant change is decided by the DOT, and the airlines.

Significant changes can include:

  • Major delays.
  • Changes in departure or arrival airports.
  • Changes to connecting flights that cause missed connections.
  • Significant changes to the duration of the flight.

Contact our customer service or the airline immediately. They will work to rebook you on an alternative flight.

Contact your hotel or tour operator immediately to inform them of the change. You may also want to review your travel insurance policy.

Not necessarily. Seat assignments can change due to aircraft changes or other factors. You may need to reselect your seats.

Schedule changes are made by the airline. We act as an intermediary to notify you of these changes and assist you with your options.

You can find the airline's contact information on their official website or in your booking confirmation.